Privacy Policy

Mendez Immigration Firm, LLC ("Mendez Immigration," "we," "us," or "our") is a law practice limited to U.S. immigration law, with an office in Fort Lauderdale, FL. This Privacy Policy describes how we collect, use, and share personal information when you visit this website (the "Site"), answer our eligibility questions, or contact us by phone, email, or text message.

1. Information We Collect

Information you provide. When you answer the eligibility questions or fill out a form on the Site, we collect the information you choose to give us: your name, email address, phone number, and your answers about your immigration situation.

Information collected automatically. When you visit the Site, we collect certain information about your device and visit, such as your browser type, time zone, the pages you view, the website or ad that brought you here, and how you move through the questions. We collect this with cookies, local storage, and similar technologies. This activity record does not include your name, email, or phone number.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and review whether we may be able to help;
• Contact you about your case or potential case by phone, email, and, with your consent, text message;
• Schedule consultations and send reminders and follow-ups;
• Measure and improve the Site and our advertising;
• Comply with applicable laws, regulations, and professional obligations.

3. Text Messaging

How you opt in. You agree to receive text messages from Mendez Immigration Firm, LLC when you check the text message consent box on a form on the Site, or when you otherwise give us your express written consent. Consent to receive text messages is not a condition of receiving any services from us.

What we send. Messages may include replies to your inquiry, consultation scheduling and appointment reminders, case updates, and requests for documents or information.

Message frequency varies. How many messages you receive depends on your contact with our office.

Message and data rates may apply. Your mobile carrier's standard rates apply to messages you send and receive. We do not charge for text messages.

How to opt out. Reply STOP to any message at any time. We will send one message confirming that you are unsubscribed, and you will receive no further text messages from us unless you opt in again. You may also opt out by calling us at (786) 913-8038.

How to get help. Reply HELP to any message, or call us at (786) 913-8038.

We do not share your mobile information for marketing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except vendors and service providers acting on our behalf solely to deliver our messages to you.

Carriers are not liable for delayed or undelivered messages.

4. How We Share Information

We do not sell your personal information. We share it only with:

• Service providers who help us run our practice and this Site, such as website hosting, lead management, email, telephone and text messaging, and analytics and advertising platforms, and who may use the information only to provide services to us;
• Legal and regulatory authorities, where required by law or a lawful request, or to protect our rights.

Information you share with us while seeking or receiving legal representation may also be protected by attorney-client privilege and our professional duty of confidentiality.

5. Cookies and Advertising

We may use cookies, pixels, and similar technologies, including advertising pixels from platforms such as Meta (Facebook), to understand how visitors use the Site and to measure our advertising. You can control cookies through your browser settings, and you can opt out of interest-based advertising from participating companies at optout.aboutads.info.

6. Your Choices

You may ask us to access, correct, or delete the personal information we hold about you by contacting us as described below. We will respond as required by applicable law and subject to our legal and professional record-keeping obligations.

7. Data Retention

We keep personal information for as long as needed to respond to your inquiry, provide our services, meet our legal and professional obligations, and resolve disputes. When it is no longer needed, we delete it or remove what identifies you.

8. Security

We use reasonable safeguards designed to protect personal information. No method of transmission over the Internet or of electronic storage is completely secure, so we cannot guarantee absolute security.

9. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it last changed.

11. Contact Us

Mendez Immigration Firm, LLC
Fort Lauderdale, FL

Phone: (786) 913-8038

Website: mendezimmigrationlaw.com